Phone: 01435 867 072

Delivery Charges


E-COMMERCE SHIPPING CHARGES

We ship nationwide using our long established network of couriers or our own vehicles. Shipping charges will be calculated automatically for the many items that can be purchased through the website, according to the despatch method required.

SMALL ITEMS
Products such as ironmongery and floor trims can be sent via Royal Mail. Costs vary between £3 and £7 per parcel.

MEDIUM ITEMS
Larger items up to 30kg, such as adhesives and oils, or large quantities of smaller items, are sent via parcel courier. The typical cost is £9 per parcel.

OVERSIZE PARCEL ITEMS
Items that weigh under 30kg but are longer than 1.5m, such as skirtings and architrave, can still be sent via parcel courier, but at an extra charge. The typical cost is £22 per parcel.

BULKY ITEMS
Heavy, large items are usually sent via pallet courier. The nationwide cost per ‘pallet space’ is around £50 on average, although this varies according to postcode.

Whilst each pallet space provides a maximum shipping length of 1.2m, they can be combined for longer items such as statues and giant burners.

Please note that e-commerce shipping charges apply to mainland England and Wales only.

We may have to contact you for additional payment if you require delivery to other regions, including the Highlands
.

DELIVERY CHARGES FOR NON E-COMMERCE ORDERS

Not all products are available to purchase through the website, such as decking and flooring boards and oak frames buildings. This is for a number reasons, including the need to establish precise product requirements and to obtain further delivery information.

If you are purchasing multiple products, we also advise that you contact us before placing an order as we may able to combine shipping charges.

In these instances, in order to be able to give you a firm quote for the cost of delivering an order, we require several pieces of information. As such, please do not hesitate to give us a call on 01435 867 072 or send an email to let us know:

1) The products you require
2) Where appropriate, the sizes/lengths you need
3) Your exact address
4) If there are any restrictions when delivering to your property

Given their size, the delivery of oak frame buildings is particularly hard to estimate without this information.

DELIVERIES IN SOUTH EAST

We are based in Mayfield, around 10 miles South of Tunbridge Wells. As such, when it proves more efficient, we deliver to East Sussex, West Sussex, Surrey, Kent and London using our own vehicles. Costs do vary according to items and delivery schedules, but approximate prices - excluding VAT - to some of the areas in the region are:

Tunbridge Wells: £20
Eastbourne: £25
Brighton: £30
East Grinstead: £30
Sevenoaks: £40
Guildford: £50
South London: £60
East & West London: £70
Central London: £80
North London: £90

INTERNATIONAL SHIPPING

Through our long established network of shipping partners we are able to deliver to most destinations. Please contact us for quotes.
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